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      Your experience when ordering and dealing with Tradesetter and the team should be always positive, we strive to offer you the best prices and our customer service team are always on hand to discuss your order via email or over the phone.

      You can email customer services:


      Bulk Orders and Multiple Products

      If you are ordering more than products at any one time then you can order via email with a valid purchase order and payment.

      Please email sales@tradesetter.com or call us on 01202 282002.


      Upon us receiving all orders online one our team will notify you of delivery date via email.

      All deliveries are tracked and signed for.

      Our estimated delivery time for all products is no more than 5 working days, some items will take upto 10 days if they are Heavy or oversize.

      We aim to deliver most products will be delivered within 5 working days.

      Stihl Products

      Most large Sthil items are ordered on the same day, please allow an extra 5 days for delivery as some items will be ordered in.


      All prices quoted are exclusive of VAT. 

      VAT is applied where product is rateable

      Delivery Costs

      Free delivery for orders over £75.

      Otherwise standard P&P applies.

      Standard (2-4 day) Delivery - £6.95 Upto £74.99

      Orders under £25 will be subject to full £8.95 charge for standard (2-4 day) delivery.


      All products can be returned within 14 days for a full refund.

      Please email refunds@tradesetter.com with your issues and to receive details on where to return and how.

      Returned items must be in re-saleable condition in original packaging.

      Please allow upto 10 working days for a refund.